Ace Biscuit & Barbecue

This place is far from an "ace"! The service was poor, the guys working there appeared to be "high". The food tasted like it was left over from the day before. Being that this establishment specializes in barbecue, they were out of barbecue sauce! The only good thing about the restaurant is that it appeared to be clean. We definitely will not be back!

Our second time dining here, after a really good first experience. Solid brisket, but not superb, and the bun and sauce were just acceptable. But topping it off, a required 18% tip for ordering via... kiosk. Does the kiosk get to keep all of the tip? That just ain't right to push off staffing costs onto the customer. No warning until the end. Sadly, the last bit means we probably won't be back. Edit after owner response: 1. the staff MADE me use the kiosk (18% of me makes me wonder why?), 2. to imply I may 'feel strongly about not tipping' is a red herring... and you're in a university town where inductive logic really does matter. I do, however, feel strongly that putting a kiosk into the mix negates a tip every, single time, 3. your business is food services - there is an inherent, unspoken risk to a consumer when staff feels unappreciated, hence the social pressure of an expected tip (that is now in the conversation). You should know this. 4. the compromise you mention only took into account 2 of the 3 parties affected. It doesn't sound like the sovereign customer is recognized even after my review, so we now definitely won't be back.

SLAMTASTIC, Y'ALL. There are 2 restaurants in Charlottesville that are must visits for us, and this is one of them. The fried green tomatoes are top notch, biscuits and coffee are delightful, and the meats are excellently prepared- we enjoyed the pastrami and jerk chicken. All the folks there were communicative, professional, and delightful. The music was so good, I was groovin the whole time. Ol' Dirty Biscuit ftw! Definitely go enjoy this gem ✨️